Frequently Asked Questions
Everything you need to know about your next step in style.
How do I determine the correct shoe size?
We provide a comprehensive size guide and a printable fit tool on our website to ensure you find the perfect fit for growing feet.
What is your return policy for online orders?
We offer a 30-day return window for unworn merchandise in its original packaging. Returns can be initiated through our online returns portal.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout for faster delivery.
Are your shoes suitable for first-time walkers?
Yes, our Soft Motion collection is specifically designed to support the natural movement of first-time walkers with rounded soles and flexible materials.
Do you offer international shipping?
Currently, we ship to addresses within the United States and its territories. We are looking into expanding to international destinations soon.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.